Gamix Terms & Conditions — Full Policy in English

By accessing Gamix through our website, mobile app, or any other digital channel, or by using our services, you confirm that you fully agree to these Terms & Conditions. If you disagree with any part of these terms, please refrain from using Gamix.

These Terms & Conditions constitute a legally binding agreement between the company operating Gamix and its users. This agreement is governed by international gaming laws and applicable regulations.

Providing accurate and truthful information is mandatory when creating a Gamix account. Any false or incorrect information may result in the account being closed at any time.

• One person only One Account manage.
• Sharing your account with any third party is strictly prohibited.
• It is the user's responsibility to keep login credentials (password, OTP) confidential.
• The account holder is fully responsible for all activities carried out through their account.
• The mobile number provided at registration will be used for identity verification.

Gamix strictly prohibits anyone under 18 from opening an account or participating in any form of betting or gaming. Proof of age may be required at registration or during any identity verification process.

• The user must be a minimum age of 18 Years must be.
• Age verification may be required using a national ID card or passport.
• Any account found to belong to a minor will be closed immediately.
• Anyone found registering an account under a minor's name will face strict action.

You can deposit at Gamix via bKash, Nagad, Rocket, or bank transfer. Each method has its own limits.

• Minimum Deposit: ৳100 (bKash/Nagad).
• Only payment methods registered in your own name may be used.
• Deposits from third-party accounts are not accepted.
• Gamix reserves the right to cancel suspicious deposits pending verification.

Gamix is committed to processing winnings quickly. However, certain conditions must be met.

• Withdrawals must always be processed through the same method used for the deposit.
• KYC verification may need to be completed before your first withdrawal.
• Minimum Withdrawal Amount: ৳500।
• Wagering requirements must be met before bonus funds can be withdrawn.
• Large withdrawal requests may take up to 1–6 hours to process.

Gamix offers a variety of bonuses — including welcome bonuses, reload bonuses, cashback, free spins, and more. Each bonus comes with its own terms and conditions that must be followed.

• On all bonuses Wagering Requirement (wagering requirement) applies.
• Each offer can only be claimed once.
• Bonuses can only be used within Gamix and cannot be withdrawn directly.
• If bonus abuse is detected, your account may be suspended or terminated.
• Gamix reserves the right to modify or cancel any promotion at any time.
• VIP members receive exclusive cashback and low-wagering bonuses.

The following rules apply to Sports Betting and casino gaming on Gamix.

• All bets are final once confirmed and cannot be withdrawn (except where cash out is available).
• If a system error causes abnormal odds to be displayed, Gamix reserves the right to void the affected bets.
• If a match is cancelled or abandoned, stakes will be refunded in accordance with the applicable rules.
• If a connection drops during live betting, the last successfully placed bet will stand.
• The minimum bet amount varies by game or market.

The following activities are strictly prohibited on Gamix and will result in permanent account closure.

• Abusing bonuses by opening multiple accounts.
• Gambling fraud or match fixing.
• Using the platform for money laundering purposes.
• Hacking, use of bots, or any automated software.
• Harassing or defrauding other users.
• Theft or misuse of Gamix's intellectual property.

Gamix takes your personal information very seriously. Please review our Privacy Policy for full details.

• Your information will only be used to improve Gamix's services.
• Your information is never shared with third parties except where required by law.
• All transaction data is secured with SSL 256-bit encryption.
• You may submit a request to have your personal data deleted.

Gamix reserves the right to suspend or permanently close any account for the following reasons.

• If these Terms & Conditions are violated.
• Failure to verify identity or provision of false information.
• Evidence of bonus abuse or fraudulent activity.
• At the user's own request (self-exclusion).
• Extended period of inactivity (more than 12 months).

Gamix believes gaming should be entertainment, not a burden. That's why we offer the following tools to help keep our users safe.

• Set Spending Limits: Set daily, weekly, or monthly deposit limits.
• Loss Limit: Set a cap on how much you are willing to lose within a given time period.
• Cooling-Off Period: Take a break for anywhere from 1 day to 3 months.
• Self-Exclusion: Option to permanently close your account.
• Reality Check: Get notifications about how long you've been playing.

If you notice signs of problem gambling, contact Gamix Support or visit the Responsible Gaming page immediately.

Gamix is committed to resolving all complaints and disputes promptly and impartially.

• Submit a written complaint to support@gamix.im first.
• An initial response will be provided within 7 business days.
• Third-party auditing may be requested for complex disputes.
• In the event of a betting dispute, Gamix's log records will be considered the final and definitive evidence.

Gamix reserves the right to update these Terms & Conditions as needed. Users will be notified of significant changes via email or in-app notification. Continued use of the platform following any changes will be deemed acceptance of the updated terms.

If you have any questions or need clarification about these terms, please don't hesitate to contact us.

• Email: support@gamix.im
• Live Chat: Click the chat button at the bottom of the site (available 24/7).
• Language: Support is available in both Bangla and English.

Gamix is committed to transparency and fair treatment. We are always ready to answer any questions you may have.